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		<title>Social Media&#8217;s Contribution to Customer Service &#8211; &#8220;United Breaks Guitars&#8221;</title>
		<link>http://robertfreeze.com/home.html/2009/07/17/social-media/social-medias-contribution-to-customer-service-united-breaks-guitars/</link>
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		<pubDate>Fri, 17 Jul 2009 18:41:37 +0000</pubDate>
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		<description><![CDATA[United Breaks Guitars is a great example of what social media can do for customer service.  David Carroll and his band, Sons of Maxwell, illustrate with this song and video just what can be done when social media is used to express grievances.  Today when I first saw this video &#8211; having seen it posted [...]]]></description>
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